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Are you a trading company or a manufacturer?

We are an experienced professional power equipment manufacturer.

Can you provide samples?

Yes, we can provide samples for free, but you need to pay for shipping.

What is your payment terms?

The payment amount is less than 10,000 USD, 100% in advance.

Payments of more than $10,000 require an advance payment of 30% of the wire transfer fee and the balance is paid before shipment.

A payment of more than $30,000 is accepted for a letter of credit.

How is the delivery time?

For samples, the delivery time is about 7 days.

For batches, if it is in stock, it usually takes 5 to 10 days to get to the port.

If there is no stock, it will be 15-30 days after receiving the deposit, depending on the quantity.

If it is an OEM or ODM, you need to make a model, which usually takes 25-35 business days.

It is necessary to talk in detail about how to transport after arriving at the port.

How to solve the quality problem after sale?

Take a photo of the quality problem and send it to us for inspection and confirmation. We will provide you with a satisfactory solution within 3 days.

What is your packaging?

Depending on the model size of the product, we can put the goods into bags and put them in the container, or we can also make the customer's logo on the product according to the customer's requirements.

What is your price?

Our prices may vary depending on supply and other market factors. After your company contacts us for more information, we will send you an updated price list.

Do you have a minimum order quantity?

Yes, we require all international orders to have a consistent minimum order quantity. If you want to resell but the quantity is small, we recommend that you visit the contact information on our website.

Can you provide relevant documents?

Yes, we can provide most documents, including analysis/certificate of certification, insurance origin and other required export documents.

What is product warranty?

We guarantee our materials and processes. Our commitment is to make you satisfied with our products. It is our company's culture to resolve and resolve all customer issues and to satisfy everyone, whether during the warranty period or not.

Do you guarantee the safe delivery of the product?

Yes, we always use high quality export packaging. We also use special dangerous goods packaging for dangerous goods and certified refrigerated transporters for temperature sensitive items. Professional packaging and non-standard packaging requirements may incur additional charges.

How is the shipping cost?

Shipping costs depend on how you choose to get the goods. Express is usually the fastest, but also the most expensive way. Shipping is the best solution for high volume. The exact shipping cost can only be given to you after we know the details of the quantity, weight and method. Please contact us for more information.